Tips for a good communication
The receptor is the judge of your communication.
It does not matter what you said. It matters what he understood. Your communication action will only be complete when the receiver understands EXACTLY what you meant.
Only start your communication action when you are clear of what you expect from your receiver. Think of them to fit your language. Avoid technical terms and jargon. Make short sentences.
Go straight to the subject, always focusing on the result you intend to achieve. Plan your communication action, prioritizing ideas in order of importance.
Writing is the art of cutting words, according to Carlos Drummond de Andrade. The shorter your text, the more chance it will have to be read – and understood.
Include in your message the data necessary for your receiver to understand exactly what you wanted to say. Numbers, dates, and values are important allies. Beware of the exaggeration!
Make information exchange easier
Always keep the channel open so that your receiver can clarify doubts and collaborate. Encourage participation. Promote meetings to discuss relevant issues.
Attention to grammar
Errors in spelling and grammar compromise the credibility of your communications. Constantly consult dictionaries and spell checkers.
Mind the visual
The visual of your messages should be a powerful ally for understanding the message. Use pictures to support your speech.
With these simple steps you will achieve an effective written communication. Try it.