Consulting Skills2019-04-15T09:44:39-03:00

CONSULTING SKILLS

Skills and attitudes that allow participants to investigate what the client’s problem is and, in partnership with him, to find a solution.

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TRAINING CONTENT

  • What is a consulting approach

  • Essential skills for a consulting performance

  • How to connect with the client

  • How to align expectations

  • Managing the client’s perception

  • Communication, active listening and sounding skills

  • Negotiating solutions

  • Self-knowledge tool: what behaviors I use vs. ideal consulting attitudes.

Acting in a consulting manner with clients is a way to differentiate and render services which really add value to companies. Developing essential skills for this approach is the purpose of this training. Professionals will learn to recognize and use the consulting behaviors and will sketch a self-development plan to guide them in the process of achieving this approach.

METHODOLOGY: Self-diagnosis, group dynamics, experiential exercises, videos and simulations.