Maternity makes women experts in communication
ALearn Communicative Intelligence with them and find out how you can communicate better
Knowing different types of crying, being able to identify when it is about hunger or pain. Capturing non-verbal signs that the child wants attention, affection and lap. Interpreting with correction what the baby’s interest is in that moment at which, apparently, they are looking at the emptiness. Yes, these are just a few examples that indicate Communicative Intelligence, since a “newly-born” mother extremely rapidly develops her non-verbal communication capacity.
But it does not stop there. When the maternity leave ends, the woman who has a little child at home also has to develop her capacity to communicate at work to gain time. Yes, after all, it is no longer possible for the professional to work overtime with the same frequency as before. She has to become more efficient, more assertive and much more practical, as she has to go back home and take care of her offspring.
And how is it possible to improve communication skills and thus gain time and reduce rework in the office? Below, some e Communicative Intelligence , tips which may perfectly be applied also by professionals, men or women, who do not have small children:
- Be more objective in your e-mails
- Before sending an e-mail, think twice if the subject could not be better solved if you tried a direct contact, in person, when it is the case, or by telephone.
- Go straight to the point. If you have to ask for something, immediately do it. If you have to inform, please inform. Avoid traditional introductions like, “remember what you asked me to?”
- And already start passing information on the subject field. Be aware that this is the only field on the e-mail we can be sure the person will read (we all select e-mails to be read by the title, have you already noticed it?).
- Try to keep your inbox clean. Keep there only messages you have not yet read or the ones you will reply to later. File important messages by subject and remorselessly delete what is not relevant.
- Learn to read the non-verbal signals that others give you.
- If you are talking to someone who does not look at you or who continues to flip through papers on the desk while you are talking to them, please stop immediately. They are informing you that they cannot listen to you at that moment. Even if they insist on saying otherwise…
- Tense face, inquietude and a disorganized desk indicate the presence of anxiety and lack of focus. If you have to ask for something to someone who presents these symptoms, double-check whether the person understood what you asked for and made notes of deadlines and arrangements. And remember to make a follow-up on it some days before the date scheduled for the task delivery.
Stay tuned. Observe mothers at work. You can learn a lot about communication with them.